How our software updates work

Direct edition

Most of the time you don't have to worry about software updates for our products. Starting with Harmony 3.0 and Viewfinder 1.3, the built-in software update mechanism works automatically, and silently in the background. When you run the app, it checks for a software update. If one is found, it is downloaded. The software update is then scheduled to install when the app quits. You will not be prompted to install the software update. When the update is installed, the old version is placed in the Trash. This background mechanism will check-in no more than once per day.

Release notes are included with our apps if customers wish to peruse them. They can be found in the app's Help menu.

Even although there are background checks for software updates, it is still possible to manually invoke the check for a software update. The Check for Updates... item in the application menu will initiate a check. If a software update is found, you will be prompted to install it.

If you find that the Check for Updates... item is greyed out, then the download of an update is already in progress. Once the download has completed, the Check for Updates... item changes to Apply update.... You may use the Apply update... item to install the update and relaunch the app.

Older versions

In older versions of our apps, it was possible to turn off the built-in software update mechanism. Open the app and use Check for Updates... in the application menu to verify that you are running the latest version.

Mac App Store

For apps purchased in the Mac App Store, the App Store app handles software updates.

  1. Open the App Store using the App Store... option in the Apple menu, in the top left corner of your Mac's screen.
  2. Click on the Updates tab.
  3. Click the UPDATE button next to the app you wish to update to the latest version or click UPDATE ALL to install all pending software updates from the Mac App Store.
  4. The new version will be downloaded and installed. Note: if the app you are trying to update is open, you will be prompted to close it.

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